FREE SHIPPING OVER $49

Shipping & Delivery

WHERE THE GOODS SHIP FROM?

We ship World Wide from South Korea.

The products will be sent to the address which you have entered as long as you do not use the PayPal address.
Your ordered product will be shipped out in 1 or 3 days(except the personalized items). If the products are delayed in delivery due to a high rate of orders, we will inform you of the delay.
If the payment is made through e-check, the product will be sent to you as soon as the settlement is fully completed.


US ORDERS

▶ US orders: We ship to US with USPS Tracking Numbers by ePOSTg (USPS partnership company).
trackable on usps.com or epostgplus.com/tracker/
Transit time is about 7-15 business days. This does NOT include production time.

- Lightweight Parcel :10-15 business days / $4.9 / Free Shipping over $49
- First-Class Package:7-10 business days / $6.5 / Free shipping over $69
(Choose the First Class package for P.O Boxes,APO/FPO address)

▶ US order: EXPRESS MAIL / EMS via Korea Post
** Recipient’s PHONE NUMBER REQUIRED.
trackable on usps.com
Signature Confirmation
Priority Shipping takes about 3-6 days and the shipping cost is $28.


NON-US ORDERS

▶ Non-US orders: STANDARD MAIL
Korea Post / International Registered Mail /Signature Confirmation
Transit time is about 10-20 days.This does NOT include production time.
Occasionally packages can be SUBSTANTIALLY DELAYED, up to 45 days, but the usual transit time is 10-20 days.
Also, some country may take up to 6-8 weeks due to strict custom inspection.
(ex. Italy, South America, Russia and Eastern Europe, etc.)

- shipping cost: $5 / Free shipping over $49

▶ Non-US orders: EXPRESS MAIL
** Recipient’s PHONE NUMBER REQUIRED.
You will have the option to choose your shipping method in the drop-down menu when you check out.
Transit time is about 3-6 days and you can check the shipping rate at checkout.
**Middle East, Italy, Russia, South America Customers: CONTACT US! :)

Online tracking available for certain destinations*. (Japan, New Zealand, Russia, Switzerland, France and Singapore,etc.) However, not all routes are tracked as with EMS. In most cases, tracking may become available only after the mail arrives at the postal sort facility or the mail is checked as being received. If mail is lost, you may apply for its tracking and compensation using the registration no. through a Korean postal office. However it takes 2 or 3 months to verify the outcome.

If you are not home, it'll be kept at the post office and you may receive a delivery notice. If it's not claimed by you, it could be returned to sender. As such it may be inconvenient if you are not available when mail is delivered or have no time to go to the postal office pick up undelivered mail, Therefore, please make the right selection of method.


WHAT ABOUT TAXES AND IMPORT DUTY FEES?

All orders placed on our website are tax free. You will only be charged the item price and shipping. However, in some countries, you may have to pay taxes or duties on imported goods. The payment of duties and compliance with customs clearance procedures shall be up to the customer.

As for tax rate, you should refer to your post office or customs office.

Customs offices in some European countries and South American countries may be particularly strict. Please take into account possible customs clearance issues before making a final decision.

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